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Requesting Parts or Supplies
- Process: Steps to request tools, replacement parts, or consumables.
- Form Templates: Pre-designed templates for common requests.
- Contacts: List of logistics team members or departments (e.g., Katie’s role).
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Tracking Requests
- Instructions on how to check the status of a submitted request.
- Estimated timeframes for delivery or approval.
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Urgent Requests
- Guidelines for marking a request as urgent (e.g., same-day needs for critical jobs).
- Who to contact for immediate attention.
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Loaner Tools or Equipment
- Procedures for borrowing tools or equipment while waiting for permanent replacements.
- Policies on returns and deadlines for borrowed items.
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Vehicle Stock Checklists
- Suggested list of essential items technicians should always keep in their vehicles (e.g., specific locks, keys, or tools).
- Guide on how to request restocking.
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Item Returns
- Instructions for returning unused or defective parts.
- Restocking or warranty claim processes.
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Special Orders
- How to request non-standard items that may not be in regular inventory.
- Expected lead times and policies.
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Damaged or Missing Equipment Reporting
- Steps to report damaged tools or missing inventory.
- Who to contact and what documentation is required.
