Daily Tasks During the Training Period
Week 1
Day 1: Introduction & Car & House Lockouts
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Meet with the local manager or trainer.
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Watch senior technicians handle car and house lockouts, then practice doing it themselves.
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Hands-on car lockout training: Unlock the driver and passenger sides of cars in the parking lot at least five times each.
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Drill a variety of locks:
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Deadbolts through screws (both sides) and the keyhole.
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Knobs, mortise locks, and more.
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Discuss job types:
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Car/House lockouts, rekeying, key coding, and cutting (using Lishi and Xhorse tools).
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Day 2: Company Introduction | Hardware & Rekeying
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Learn company policies and procedures.
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Train on different hardware, focusing on rekeying locks.
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Practice installing and repairing locks around the office or a house.
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Hands-on with essential tools:
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Handpicks and Lishi (critical focus).
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Smart locks and advanced lock types.
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Rekeying practice:
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Techniques include shimming, master rekeying, removing top springs, and respringing with top pins.
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Day 3: Car Keys
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Introduction to car key cutting and programming.
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Learn lock picking and decoding with Lishi (extremely important).
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Train on various car keys:
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Programming using Xhorse devices.
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Ignition changes and repairs (e.g., Honda/Acura).
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Day 4: Commercial Hardware
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Full day focused on commercial hardware.
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Preparation for government jobs, emphasizing compliance and security protocols.
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Watch 5–10 videos for deeper understanding.
Day 5: Testing & Practical Applications | CRM System
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Comprehensive testing of skills learned in Week 1.
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Apply practical knowledge to build proficiency and confidence.
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Learn to use Workiz CRM system:
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Watch provided videos and seek help from higher management if necessary.
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Resources:
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Day 6: Field Training (Day 1)
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Go out to the field and handle jobs alongside senior techs.
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Ensure the trainee gets similar jobs to reinforce learning.
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Understand the real-world connection between technical skills and sales.
Week 2
Day 7: Field Training (Day 2)
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Continue working in the field, handling similar jobs to deepen understanding and gain confidence.
Day 8: Field Training (Day 3)
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Final day of field training, ensuring the tech fully grasps the job flow and sales techniques.
Day 9: Safe & Cabinet Locks | Advanced Lishi Training
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Safe & Cabinet Locks:
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Learn safe repairs and lockouts (1–3 hours).
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Watch this video: Safe Lockout Tutorial
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Lishi Training:
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Intensive practice (5–6 hours).
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Ideally, practice in a junkyard to explore different car key types.
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Day 10: Sales Techniques
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Learn how to effectively sell locksmith services and upsell additional items (e.g., extra keys or keypads).
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Understand customer needs and learn to present solutions effectively.
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Ride along with senior techs to observe sales techniques and explanations.
Day 11: Final Assessment & Review
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Final practical exam covering all skills learned during training.
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Review training material and provide feedback.
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Address any skills gaps to ensure readiness for solo work.